My DreamHost Rating
- Shared hosting starting at $2.59/mo.
- WordPress hosting starting at $2.59/mo.
- VPS hosting starting at $10/mo.
- Dedicated servers starting at $149/mo.
- Cloud hosting starting at $4.50/mo.
DreamHost is a top hosting company for many reasons. They operate their own control panel, which is convenient and easy to understand. While phone customer support isn’t available 24/7, they are responsive to live chat and tickets. The company uses super-fast SSDs for all their storage, has a free SSL certificate (for more secured web browsing), and provides SSH access for those plans that are intended for more technical users.
Founded in 1996 in Claremont, California, now based in Los Angeles and led by Simon Anderson, Dreamhost offers open source, customer orientated Cloud based Solutions, Domain Name Registry and Web Hosting. DreamHost’s branded ‘Dream Servers’ offer hardware storage solutions with optimized hosting and domain products for websites in the form of Shared Hosting, Managed WordPress hosting and more advanced solutions like VPS and Dedicated server hosting. Dreamhost also allows adult hosting. These products are designed to meet a wide variety of needs for all areas of web and file hosting. Built to be scalable, DreamHost’s solid state VPS solutions and Dedicated server options offer secure and efficient storage solutions. The company also offers Public Cloud Computing and Cloud Storage. Dream Compute is the companies public service while Dream Objects is their scalable, developer orientated service. DreamHost offers unique and customizable solutions for entrepreneurs and developers.
DreamHost’s shared hosting is very simple.
There are two plans to choose from:
- Shared Starter. This is great for those just starting out. It includes one website, a .com domain name for a low price, unlimited traffic, fast SSD storage, SSL certificate, and the option to upgrade to add an email account. This plan starts at $2.95/month.
- Shared Unlimited. This plan is great for those with multiple websites. Enjoy unlimited websites, a free domain name, unlimited traffic and SSD storage, multiple SSL certificates, and email hosting. This plan starts at $7.95/month.
Other features in the DreamHost Shared Unlimited plan include:
- Unlimited MySQL databases
- Server Side Includes (SSI)
- IPv6 support
- Full Unix shell
- PHP 7.1 support
- Rails, Python, and Perl support
- Access to raw log files
- Crontab access
- Full CGI access
- Canned CGI scripts
It’s important to note that DreamHost does not offer Windows operating systems including ASP.NET or Windows Server. Instead, they only offer Linux support.
MONEY BACK GUARANTEE
Again, DreamHost really outdoes itself when it comes to guaranteeing the hosting services you need to run a successful website.
All shared hosting plans come with a 97-Day Money-Back Guarantee and all DreamPress plans come with 30-Day Money-Back Guarantees.
This is extraordinary seeing as most other hosting providers only give you 30 or 45 days to cancel if not satisfied.
DreamHost wants you to make sure they are (or aren’t) the ones for you. And by having such a generous refund policy, all customers of DreamHost begin to build trust with them from the start, which can go along way for business.
After all, many eCommerce shops claim that when they lengthen the refund time period, they actually see a decline in refunds and an increase in sales.
Sure, you can access DreamHost support via email or live chat. But there is no phone number you can reach out to when you want to talk to a real live person.
Though you can request a call back from technical support, this is going to cost you extra as this support service does not come included with your hosting plan.
Instead, you can add three callbacks to your account for a monthly fee, or invest in a one-time callback for a set fee as well.
This does not hold well for many customers, seeing as most reliable hosting providers have email, support ticket systems, live chat, and phone service available for all customers free of charge.
Adding to that, live chat support is not available 24/7, like the email support is. Instead, you can only access them every day from 5:30AM – 9:30PM Pacific Time.
We can all think of a time when we needed immediate support in the middle of the night. It also seems that the only way to access live chat support is through your control panel, which doesn’t help if have pre-sale questions you want answered right away. Instead, you have to use the online contact form
- Easy to understand hosting plans
- Affordable pricing
- 97-Day Money-Back Guarantee
- 100% Uptime guarantee
- Having to pay for phone support
- No cPanel or Plesk
- Dreamhost does not offer Windows
There’s a good reason why DreamHost has been around for so long and has held on to its success. It offers easy to understand hosting plans, affordable pricing, and more than enough features to run a decent size website without any problems.
That said, not having the cPanel or Plesk control panel to manage account information can be a turnoff for those that love the intuitive nature of more traditional control panels. Not to mention, having to pay for phone support is not going to sit well with a lot of potential customers.
If you do decide to go with DreamHost hosting, you can at least rest on the fact that you have 97 days to decide whether they’re the right choice for you or not.
So, check DreamHost out and see for yourself. Their remixer website builder, non-existent traffic limits, dedication to the environment, and 24/7 email support may be just what you need to launch a successful website.
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